Professional paper napkins manufacturer & paper napkins supplier with customization service.
General FAQ
1
Are you a manufacturer or trading company?
We are manufacturer and professional in producing various kinds of tissue products.
2
Do you have any certificate or test report?
We have passed ISO9001:2015certification.
We have test report of ROHS standard which covers the area of heavy metal, Chemical component and bacteria etc.
We have SGS, ITS test report of European food contact standard.
3
Do you have dedicated personnel managing factory's social compliance?
We have passed Sedex social ethical audit.
4
How many workers in your factory?
About 60.
How long does a standard delivery take?
20-25days
5
What Can I do if I cannot provide such detail specifications?
Please send us information as much as you know.
We will make a price for your reference which based on our experience. If you really have no idea of the specs, please try to find some photos of the products.
6
Can I get samples?
Yes. We can send you sample for free, but the freight is on your account.
7
Can you make sample according to my own specification?
Yes. We can. But there is sample charge between USD50.00 to USD300.00.
8
ls the sample charge refundable?
Yes. We will deduct the sample charge from your order.
9
What's the production lead time?
It depends on the quantity. It varies from 10 to 35days.
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